Contact information

CONTACT US

Get in Touch with The CMF Group

The CMF Group works with brands, suppliers, and partners across e-commerce, distribution, and online merchandising.
If you’re reaching out regarding commercial partnerships, distribution opportunities, or existing orders, please use the relevant contact option below to ensure a faster response.

General Enquiries

For general questions about The CMF Group, our services, or corporate information:

Email: info@cmfgroup.co.za
Operating Hours: Monday – Friday | 08:30 – 17:00 (SAST)

Sales & Commercial Enquiries

If you are a brand owner, manufacturer, or supplier interested in working with The CMF Group:

Email: sales@cmfgroup.co.za

Please include:

  • Company name

  • Product category

  • Intended distribution channel (B2B, DTC, Marketplace, Retail)

  • Estimated monthly volumes

Incomplete enquiries may not be responded to.

Customer Support

For order-related queries, delivery issues, returns, or product support:

Email: support@cmfgroup.co.za

Please include:

  • Order number

  • Brand or website purchased from

  • Clear description of the issue

This helps us resolve queries efficiently.

Marketplace & Platform Enquiries

For enquiries relating to marketplace operations (e.g. Takealot, Amazon, other platforms), including listing or fulfilment matters:

Email: marketplaces@cmfgroup.co.za

Office Location

The CMF Group (Pty) Ltd
South Africa

Office visits are by appointment only.